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Posted on October 18, 2015 4:34 pm
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yQuQaH
yQuQaH
Reps: 99
Inappropriate Questions from a Parent
A parent in our school has approached me multiple times to try and gain information about other teachers and sensitive school related issues. I do not even teach the parent's child, but she is extremely aggressive about asking questions. I have notified my administrator, but nothing has changed. What is the best way to address the issue?
 
     
     
 
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Solution 1
Posted October 18, 2015 5:07 pm

eryMav
eryMav
Reps: 75
The next time the parent approaches you I would refer her immediately to an administrator. I would inform her that you are not authorized to give any of that information and put her in contact with an administrator that is better equipped to handle this situation.
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Dan G
Dan G
Reps: 190
Right on.I couldn't have said it better my self.
  Posted on: October 19, 2015 3:43 am

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Solution 2
Posted October 18, 2015 5:09 pm

qyQaGy
qyQaGy
Reps: 78
In this case there has to be a reason that the parent is so concerned with other teachers and the school. It may be a good idea to encourage the parent to seek information from the source. For example, if they were asking about another teacher you might say "I am sure that Mr. X would be able to give you a better answer than I can. I wouldn't want to give you any mis-information." Document contact with the parent (print e-mails, CC administration) so that if the situation escalates you have clear documentation of what you have said. Also, if you do not teach their child, you are not responsible for talking to that parent.
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ymuXyg
ymuXyg
Reps: 100
This is a good solution. Always be kind to the parent but send them off to speak to the right person.
  Posted on: October 18, 2015 5:30 pm

VyReJe
VyReJe
Reps: 78
Politely respond to the parent that you do not discuss other teachers or happenings in the school. You would be glad to discuss their child, but other topics are not appropriate. Just being honest will probably stop the parent from approaching.
  Posted on: October 18, 2015 11:56 pm

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Solution 3
Posted March 9, 2016 11:18 pm

aZyLeq
aZyLeq
Reps: 102
Even though this is becoming an issue, I would just keep telling the parent to speak to the administration. As a teacher, you have to remain neutral and professional regardless of how out of hand the parent may be.
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PeMuQa
PeMuQa
Reps: 200
I agree. It is not the job of the teacher to be an inside source on the school to other parents. Refferral to an administrator will help to relieve this pressure and hopefully provide the teacher with backup.
  Posted on: October 16, 2017 1:38 am

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Solution 4
Posted March 7, 2016 2:10 am

useZyt
useZyt
Reps: 207
I would give her the principles email and ask her to send any questions or concerns to him/her and politely tell her that you have no opinion in the matter.
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Solution 5
Posted March 7, 2016 1:05 am

apamat
apamat
Reps: 100
Send the parent to the administrator the next time she asks you questions. There is no reason that you should be harassed!
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Solution 6
Posted March 7, 2016 12:14 am

Hunabu
Hunabu
Reps: 100
I would first explain that the information she wants is confidential and that if she sensitive questions or concerns she should make an appointment with the principle.
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Solution 7
Posted October 9, 2016 8:08 pm

juWuPe
juWuPe
Reps: 203
Advise her that you are not allow to answer her questions as politely as possible.
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