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Case
Posted on March 2, 2013 12:35 am
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Zafer Unal
Zafer Unal
Reps: 957
Parental Complaint
A parent complains about not being informed and kept up to date on their child's progress. You have tried ringing on numerous occasions but have never made contact. How would you handle this situation?
 
     
     
 
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Solution 1
Posted April 18, 2013 7:53 pm

LanuRy
LanuRy
Reps: 101
I would also try and email the parent. But I feel like the best thing to do is apologize and ask the parent what is the best way that you can let them know about things that are going on with their student and what is going on at the school.
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Comments posted for this solution

Edward Gibbs
Edward Gibbs
Reps: 100
I think email is a great idea. I would use this solution.
  Posted on: October 19, 2014 8:31 pm

Brianne Blowers
Brianne Blowers
Reps: 102
I agree that asking the parent their communication preference is respectful and helpful to this situation.
  Posted on: October 20, 2014 12:11 am

yJuhuv
yJuhuv
Reps: 100
If I were in this situation, I would exactly do this.
  Posted on: October 14, 2018 9:48 pm

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Solution 2
Posted April 18, 2013 6:45 pm

Ashley Dellane
Ashley Dellane
Reps: 75
I would send home weekly notes in the student's agenda letting the parent know about behavior and participation. I would also staple classwork and tests into the agenda. A conference sheet will be sent home as well, inviting the parent in for a conference to discuss the student's progress in more detail. I would tell the student there are important papers and notes in his agenda, and that he has to get his parent to sign their name underneath the note so that I would know if the parent received it or not.
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Comments posted for this solution

Danielle Brock
Danielle Brock
Reps: 100
I agree with this case study. I will utilize this information once I become a teacher.
  Posted on: March 1, 2015 10:36 pm

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Solution 3
Posted October 5, 2015 10:45 pm

WeHypa
WeHypa
Reps: 80
I have found that my parents aren't always available during the hours when I am able to call. In order to still keep my parents informed I keep a class website that I update weekly, and send out reminder emails before important dates. I also send home a monthly newsletter both in hard copy and electronically as well as posting it on my website. This gives all of my parents options to stay informed and gives them the opportunity to look through class material at their convenience.
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Solution 4
Posted October 1, 2015 6:54 pm

Sutede
Sutede
Reps: 101
Corresponding by email will provide "proof" of your attempts to contact the parents (asking them to phone you, asking them to set up a time to meet). The administration at the school should be made aware of the situation and you should provide them with written documentation of the dates and times you attempted to reach the parent, in addition to any other type of contact such as weekly class letters, requests for conferencing and so on. When a progress report or report card is sent home, be certain to attach a letter asking the parents to contact you and provide the best way for you to reach them. Make certain the parents know they can call the school and you will phone them back during non-instructional time.
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Solution 5
Posted October 14, 2018 5:50 pm

RamaJe
RamaJe
Reps: 103
I would try emailing the parent or sending a letter home to show the parent how the student is doing in class.
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