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Posted on October 3, 2014 2:54 am
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Zafer Unal
Zafer Unal
Reps: 957
Mother
You are teaching one of your classes, when all of a sudden, an outraged Mother comes through the door and knocks down everything in her way. The parent's child and you have had a difficult time lately, due to disciplinary problems in the classroom. You have tried to set up meetings with the parents, but they refuse to come in, they just claim that the child is not at fault. You have just given the student another detention that day, and they had to call home. The mother is sick of you giving her child detention. She is yelling everything in the book at you and threatening to hurt you. It seems there is no way to calm her down, and there is a possibility that any move might make her go into attack mode which would threaten the students. What do I do?
 
     
     
 
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Solution 1
Posted October 14, 2014 4:38 pm

Michael Brown
Michael Brown
Reps: 103
Immediately upon arrival in class, the emergency button should be pressed and student safety should become priority. Asking students to move away from the door, and essentially the danger, would be step one. Teacher should then walk towards parent and cooperate with them outside of the learning environment to ensure student safety. Being able to "latch" on to what they are saying and be empathetic goes a long way in calming people down.
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Comments posted for this solution

erugyn
erugyn
Reps: 100
I find this solution to be helpful. Making sure the students are safe is always the number one priority.
  Posted on: October 14, 2014 6:52 pm

ypuqum
ypuqum
Reps: 207
I agree with this solution 100% and I do not feel I would have responded any different.
  Posted on: October 15, 2014 7:47 pm

ezaDyR
ezaDyR
Reps: 100
Absolutely, my students safety is number one. I would call the office asap. Do my best to keep my kids safe and away from danger and definitely try to not let things escalate.
  Posted on: October 18, 2014 1:12 am

erugyn
erugyn
Reps: 100
Very helpful solution.
  Posted on: October 18, 2014 7:33 pm

uJasuX
uJasuX
Reps: 203
I like that you stated student safety should be #1. Very helpful solution.
  Posted on: October 19, 2014 4:01 pm

Jenna Herberson
Jenna Herberson
Reps: 200
This is super helpful.
  Posted on: February 25, 2018 6:57 am

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Solution 2
Posted February 17, 2015 3:55 am

Hebehu
Hebehu
Reps: 101
In a situation like this I would immediately call the office and ask for the principle or the name of the police officer in the school. If this isnít possible because of the situation I would send a student with a note to the teacher next door asking them to call the office for me and also to have a teacher come to my classroom for a witness. I would not try to engage into a conversation with the parent on how to solve the problem but instead I would inform them that they are not happy with what I am doing and need to speak to my supervisor which can be here in a moment for them.
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Solution 3
Posted February 22, 2015 7:33 pm

abypaN
abypaN
Reps: 103
I would immediately tell the parent to please step out into the hallway and I would make a call to the office for someone to come down to my class, either an administrator or resource officer. If the parent refused then I would let a neighboring teacher know of the situation and assist by allowing my students to enter their classroom. I would still contact the office. I would not engage in a conversation of the situation with an irate parent because I know that their state of mind is not in a conversational mood but I would try to calm them by reassuring them that I am willing to discuss this with them but at another time and in another setting. I would even apologize for any misunderstandings that they may have and assure them that I am willing to work with them and their child if they will have a sit down with me. Basically, I would stall until back-up arrives.
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Solution 4
Posted October 6, 2016 11:19 pm

Krystalynn Gulczewski
Krystalynn Gulczewski
Reps: 203
With this problem you need to first think of what is safest for the students I would first try and to send a message to the teacher next door or have a student dial the office and another try and get a teacher from the area. I would try and get the mother into the hallway. Taking it into the hallway means you will have other teachers having the ability to hear the conversation and call for help or try and come help you. The school resource officer might need to come down in order to restrain the parent so that the conversation doesn't get too out of hand. this will also allow the mother time to calm down.You can also discretely call the office or a fellow teacher from your cell phone and have them listen in on the conversation so they are not only a witness but can call for help.
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Solution 5
Posted October 4, 2015 3:17 pm

Qebysu
Qebysu
Reps: 203
In this sort of volatile aggressive situation one needs to have a teacher witness in the classroom, I would either buzz or send a student to get another teacher or administrator if possible. If this is a especially aggressive parent I would need to have someone contact the school SRO as soon as possible so nothing gets out of hand.
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